The problem is that I failed to take into account that I've been doing this job for over 20 years, and the way I do things isn't always the way a brand new advisor would. This may make this video look like this role is more difficult for a beginner than it actually is.

And so, during this video, you will see me building a trip from scratch in an Excel spreadsheet. I can build a trip like this myself because I am very experienced with selling trips to Italy. 

Instead, you would provide the information you receive from your client to a travel supplier in Italy, and they would do this step for you. This is all taught in detail in the course, so please don't worry if it looks daunting right now!!  :)